Based on feedback from the recent summer patron survey, CLAMS has released a redesigned online catalog.
Read on for a summary of the patron survey. We listened and incorporated as many of your suggestions as possible. Thank you to all who participated.
Survey period: 5/26/15 to 7/31/15
Total responses: 3,039
More than 83% of respondents use a computer from outside the library to access the online catalog.
47% use a mobile device to access the online catalog.
What patrons are doing in the online catalog:
90% – Searching for materials
84% – Logging into My Account to request/renew items.
38% – Using lists such as New and Popular Titles
24% – Accessing OverDrive
Types of Searches:
85% – Title
74% – Author
36% – Keyword
23% – Subject
96% say they find what they are looking for all or most of the time.
45% use the Search by Format feature.
40% use the Advanced Search options.
40% limit their search results in some way.
47% use the reviews while searching the online catalog.
46% used the Novelist/series information at the bottom of the page.
When asked whether they would like articles and online reference sources included in a catalog search when doing research:
45% said Yes
15% said No
40% said Not Sure
50% of respondents said they would like to access ebooks from within the online catalog.
The Massachusetts Board of Library Commissioners (MBLC) has published an infographic to show how “State Funding Cuts Are Putting Library Resource Sharing At Risk.”
Library Journal’s 2015 Index of Star Libraries has been released. Massachusetts ranks 4th in the country and 11 of the 15 Star Libraries in the State are CLAMS member libraries! While we know all of our libraries are stars these are the CLAMS Libraries that received various star ratings, ranging from 3 to 5 stars: Cotuit, Dennis Memorial, Dennis Public, Eldredge (Chatham), Osterville, Provincetown, Snow (Orleans), Sturgis (Barnstable Village), Truro, Wellfleet and West Tisbury. Congratulations to all! Read the full article at http://bit.ly/1PjqW7O
When you want to search beyond CLAMS – we now offer a new service. This replaces the old “virtual catalog”. The Commonwealth Catalog allows CLAMS patrons to find items not available at a CLAMS library. It searches through millions of titles at participating libraries across Massachusetts. Remember to search the CLAMS Catalog first! Commonwealth Catalog log in page. Commonwealth Catalog FAQs.
You may already know that you can download eBooks and eAudio Books at no cost from the CLAMS Digital Downloads site with your CLAMS library card. There are other great resources too right here in Massachusetts.
Massachusetts Libraries – eBooks for Everyone.
“Americans still love libraries more than any other public institution.”
Read more about it.
All Those Techies Who Predicted the Demise of the Public Library Were Wrong
This question features a lot on our current CLAMS survey. “What number am I on the wait list for [the latest popular] title?” Our software does not currently offer this feature. However, there are some facts that will help you to interpret the data that you can view. The ratio of requests to copies will give you a good idea of the length of the queue. And libraries frequently add extra copies of high demand titles. Check our FAQs for more information.
Lots of great new titles coming soon to a CLAMS library near you! Browse and place holds. Looking for Future Releases? Find them with the New and Popular Titles.
Do you use the CLAMS Digital Downloads service? Now you may renew eBooks and eAudios if there is no waiting list on the title. How to renew digital titles.