If the item was returned recently, please allow a few days before contacting the library. After that time, contact the library where you returned the item and let them know that you believe you have returned an item that is still on your account. Ask the library where you returned the items to do a shelf check for the item. If the item is not on the shelf at the library where you returned it, you will need to contact the library that owns the item. That library can also check their shelves for the item you returned. Only the library that owns the item can resolve the issue on your account.
Frequently Asked Questions
How can I change my rating on a particular title if I change my mind or make a mistake?To change your rating: If you are not already logged in log in to your…