With CLAMS Text Messaging service, you can use your mobile phone to:

• Receive text notices about: your holds that are available, items that are due soon, overdues, and fines.
• Send a text to renew an item.
• Receive text alerts for other cards within your family.

Sign Up

• Create a CLAMS Text Service contact on your phone, and enter the phone number (508) 503-1253.
• Text the keyword "SIGNUP"
• Then reply to the messages from CLAMS Text Service. You should receive two messages. The first will request your library card number and the second will request your PIN/Password.

Shortly after registering you should receive a welcome text from CLAMS Text Service. There may be several minutes of delay between texts. If you do not recall receiving a welcome text, you can test your connection by texting MYBOOKS to the CLAMS Text Service contact you created. You should receive information on the items checked out and total fees/fines within a few minutes.

If you do not receive a response, please try to reregister for Shoutbomb. If you do not receive a reply within 4 hours, please send an email to clams.support@shoutbomb.com

Service Keywords/Commands

a list of keywords that you can use to manage your account by texting them directly to the CLAMS Text Messaging Service.

HL
Text HL to see a list of your items available for pickup.

OL
Text OL to view a list of overdue items.

OA
Text OA to renew all overdue items. (Some materials may not be renewable.)

RL
Text RL to view a list of items due soon

RA
Text RA to renew all. (Some materials may not be renewable.)

MYBOOKS
View the items checked out, items available for pickup, and total fees/fines.

RESEND
View messages from the last 3 days.

ADDCARD
To receive text alerts for another card within your family, text

ADDCARD+additionallibrarybarcode+password/pin
(Example: ADDCARD+21113001234567+4321)

DROPCARD
To end text alerts for a specific library card, text

DROPCARD+specificlibrarybarcode+password/pin.
(Example: DROPCARD+21113001234567+4321)

MYCARDS
View a list of your registered family cards.

IOWEU
View the current total fee/fines for each of the registered family cards.

NEWPASS
If you change the Password/PIN number for a specific library account, text NEWPASS+yourlibrarybarcode+password/pin to update your account with the text notification service.

SWITCHPHONE
Switch to a different phone number.

STOP
Quit the text notification service.

Notes

There is no charge from the library for this service; however, you may see a charge for incoming text messages at the standard rate applied by your cell phone carrier, depending on your plan or package.

CLAMS has contracted with Shoutbomb for text messaging services. See full Shoutbomb Privacy Policy